Refund policy
Return & Refund Policy
We ship worldwide and offer a 15-day return policy from the date you receive your item, available to all customers regardless of shipping destination.
The item must be in the same condition you received it: unworn, with original tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at stryve965@gmail.com. Returns must be sent to the following address: [INSERT RETURN ADDRESS].
If your return is accepted, we'll send you instructions on how and where to send the package. Returns sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and resolve it.
Exceptions / non-returnable items
We cannot accept returns on perishable goods, custom or made-to-order products, personal care items that have been opened or used for hygiene reasons, and hazardous materials, flammable liquids, or gases.
If you have questions about a specific item, please contact us before purchasing.
Your rights under local law
Our 15-day return policy applies generally worldwide. However, if you live in a country or region where applicable consumer law grants you additional rights or a longer return window (for example, the European Union or the United Kingdom), those legal rights will take precedence over our general policy.
European Union: if your order ships within the European Union, you have the right to cancel your purchase within 14 calendar days of receiving the item, with no need to justify your decision, in accordance with EU consumer protection law.