Shipping policy

SHIPPING POLICY — RODEX GRIP

Order processing
All orders are processed within 1-2 business days of payment confirmation. Orders placed on a weekend or holiday will be processed the next business day.

Estimated delivery times
We ship worldwide. Estimated delivery time is 4-14 calendar days from the day your order ships, depending on your destination, customs, and the shipping carrier.

These timeframes are estimates, not guarantees. For example, an order shipped on August 3rd has an estimated delivery between August 7th and 17th, though roughly 60% of orders arrive within 9 days of shipping.

Delivery times can vary due to:
- Customs or import processing delays.
- Carrier issues outside our control.
- High-demand periods (sales, holidays, promotions).
- Rural or hard-to-reach areas.

Shipping costs
We offer free worldwide shipping on all orders, with no minimum purchase required.

Order tracking
You'll receive a tracking number by email as soon as your order ships, so you can check its delivery status at any time.

Customs, duties, and import taxes
For international shipments, the recipient may be responsible for customs duties, taxes, or fees upon delivery, depending on their country's regulations. These charges are not included in the product price or shipping cost and are the customer's responsibility.

Undelivered or lost orders
If your order hasn't arrived within the estimated timeframe, contact us at stryve965@gmail.com and we'll look into it with the carrier. If the package is confirmed lost, we'll offer a reshipment or a refund in accordance with our Refund Policy.

Incorrect addresses
It's the customer's responsibility to provide a correct and complete shipping address. We are not responsible for delays or lost packages resulting from an incorrect or incomplete address provided with the order.

Contact
For any questions about your shipment, email us at stryve965@gmail.com.